Bookings are made subject to the terms and conditions of the Club La Costa cruise programme.
Bookings must be made with Ambassador Holidays Limited t/a Club La Costa Travel (ABTA J8067, ATOL Holder 5799); we act as agents on behalf of the cruise companies and other travel providers.
Bookings are subject to the terms and conditions of the individual cruise company or other travel providers; details can be supplied on request.
Prices are calculated using part cash and part Vacation Club Points. Points can be used by Club La Costa Vacation Club members only and are calculated based on each individual cruise itinerary. Choice & Bonus Points cannot be used. Trial weeks and Yacht Club cabin credits cannot be traded in as part payment.
Bookings are made for Vacation Club members in good standing (which means not suspended or cancelled by Vacation Club according to its internal rules), both at time of making the reservation and at time of taking the holiday.
A deposit is required at time of booking. The final balance due must be paid in full no later than 12 weeks prior to departure.
Holidays departing within 12 weeks will require full payment at time of booking.
Club La Costa Travel will pre-pay the cruise company for all reservations; members pay on board for any extras. A credit card may be requested on arrival as a security deposit against purchases or use of facilities.
Cruise prices where advertised are subject to availability and only confirmed once payment has been made.
Prices where advertised are for the cruise only and based on 2 people sharing a cabin.
Prices where advertised are correct at the time of publication, and are subject to change, depending on availability, date of travel, duration and cabin type.
Prices where advertised are in GBP currency (£ pounds sterling); payments will be taken using pounds sterling.
Prices where advertised are inclusive of VAT, unless otherwise stated. In the event of a change in government or local taxes, the rates will be adjusted accordingly.
Flights and transfers are not included in any advertised prices, unless otherwise stated.
Club La Costa Travel can arrange fly/cruise options when departing from the UK. Ask your cruise consultant for details.
Port taxes are not included and any additional costs will be confirmed to you at time of booking.
Gratuities are subject to the terms and conditions of the cruise company.
Club La Costa is not responsible for any charges or foreign exchange differences within these transactions.
Payment can be made by credit card. A 2.5% charge will apply for credit card payments.
Once your booking is confirmed, confirmation will be issued and sent to you; tickets will be sent approximately 2 weeks prior to departure.
Any problem, which may arise during your holiday, must be raised immediately with the purser on board or with the supplier of the service (e.g. airline/hotel). Any complaint should be notified to the cruise company in writing no later than 28 days from the end of your holiday.
Each cruise company reserves the right to amend their terms, prices and facilities without notice.
Club La Costa cannot be held responsible for any changes in travel arrangements made independently or via Club La Costa Travel.
It is the responsibility of the traveller to ensure that documentation in relation to passports, visas, inoculations and travel insurance is obtained prior to travel.
All passengers should possess adequate travel insurance for their holiday; Club La Costa Travel can offer a tailor made cruise policy for members. Ask your cruise consultant for details.
We will need to pass the information on to the relevant suppliers of your travel arrangements such as airlines, cruise companies, hotels, insurers, etc. The information may be provided to security checking companies, public authorities such as customs/immigration or as required by law. We will not, however, pass information on to any person who is not involved as part of your travel arrangements or unless required by law.
These terms are governed by English law and the jurisdiction of the English courts.
Data Controller is: Ambassador Holidays Limited. T/A Club La Costa Travel, 1st Floor, Viscount House, Southend Airport, Southend-on-Sea, Essex, SS2 6YF, England.
Cancellations and Changes to bookings
Cancellations must be made in writing to: Club La Costa Travel, 1st Floor Viscount House, Southend Airport, Southend-On-Sea, Essex, SS2 6YF, England or email: firstname.lastname@example.org
Vacation Club Points - all cancellations follow the terms and conditions as set out in the owning members Club La Costa Vacation Club constitution, which is detailed below and is subject to change.
Days prior to departure
Points to be deducted
In addition to the above, the cancellation policy of the cruise company applies. A copy of their terms and conditions is available on request.
Any monetary refund due will be processed using the original credit card.
Amendments to your booking are subject to the terms and conditions of the cruise company.
Amendments to any other travel arrangements, such as flights, hotels, transfers are also subject to the terms and conditions of the individual travel provider.
Book with confidence Club La Costa Travel is a member of ABTA and ATOL so you're assured peace of mind on your travels.
Get in touch
Club La Costa Travel (flights, car hire, insurance and more) email@example.com 0800 031 9707 Opening times (UK):
Mon to Fri: 9.00am - 7.00pm
Sat: 9.00am - 4.00pm
Club La Costa Cruises firstname.lastname@example.org 0800 009 6688 Opening times (UK):
Mon to Fri: 9.00am - 7.00pm
Sat: 9.00am - 4.00pm
Ambassador Holidays Limited, trading as Club La Costa Travel, is registered in England and Wales with registered number 04569958 and registered office at Hallswelle House, 1 Hallswelle Road, London, NW11 0DH. VAT number 802 8221 62. Ambassador Holidays Limited is a member of ABTA with membership number J8067. As such we are fully bonded according to ABTA's rules and abide by ABTA's Code of Conduct. ABTA protection applies to services supplied by Ambassador Holidays Limited but does not apply to services featured on www.clublacosta.com or www.clublacostatravel.com that are provided by any company that is not a member of ABTA. Please go to www.abta.com to check whether a company is a member of ABTA and for a copy of the Guide to ABTA's Scheme of Financial Protection. The air holidays and flights* shown are ATOL Protected by the Civil Aviation Authority. Our ATOL number is ATOL 5944. ATOL Protection extends primarily to customers who book and pay in the United Kingdom. Click on the ATOL logo if you want to know more.